The objective of the division is to design and conduct training programs for different sectors to improve the Quality of Products & Services. The courses offered are related to continual improvement in systems, products & processes by applying contemporary Quality improvement tools and methods; provide consultancy support to obtain Accreditation/Certification; and guide in the implementation of Quality improvement initiative in various organizations and educational institutions.

Area of Expertise

• Systems: ISO 9001 Quality Management System, ISO 14001 Environment Management System, ISO 45001 OHSMS Occupational Health and Safety Management System, ISO 50001 Energy Management System, Business Continuity Management System, ISO 22001 Food Safety Management System, ISO/IEC 17025:2017 NABL Laboratory Accreditation, Integrated Management System(IMS), ISO 27001 Information Security Management System, NBA/NAAC and CE Marking, ISO 37001 Anti-bribery Management System, IATF 16949-2016 (International Automotive Task Force) Standard.
• Functions: Training Needs Analysis, HR - Total Quality in HR Process, Purchase - Total Quality in Purchasing, R&D - Total Quality in Vigilance, Laboratory-Calibration, Measurement Uncertainty and Marketing - Measurement of Customer Satisfaction.
• Quality Management Tools: 5S for Workplace Excellence, Mistake proofing – Poka Yoke, Quality Circles, Lean, Total Productive Maintenance (TPM), 7QC Tools, Bench Marking, Quality and Reliability, TQM, Problem Solving Steps, Six Sigma Green Belt & Black belt, Industry 4.0, etc.
• Faculty and Staff Development Programs: Outcome-Based Education(OBE), NBA-SAR Filling, NAAC Accreditation programs; Student Development Programs, Pedagogy, Research & Entrepreneurship Development.
• Consultancy Support for Certification and Implementation: ISO 9001:2015 QMS, ISO 14001:2015, OHSMS 45001 – 2018, ISO/IEC 17025:2017 NABL, ISO 22001, ISO 37001, ISO 50001. “5S, TPM, Resource Optimization, Waste Elimination, Work load levelling, etc